
The Convergence of AI, Data Privacy, and Information Governance
Looking ahead at information management trends, I see three key areas converging: AI governance, data…
Job Crafting: Get the Job You Want in the Job You Have!
Information Management (IM) can be often viewed from outside the profession as a boring, meaningless…
The Evolution from Physical to Digital Records Management: A Central Bank Perspective
The Digital Transformation Challenge As Chief Information Assets Officer at the Central Bank of the…
Building Information Governance in the Age of Data Lakes
When Systems Don't Talk to Each Other In my organization, we have dozens of corporate…
AI & Automation Trends: 2024 Insights & 2025 Outlook
As we reflect on the transformative developments in AI and automation throughout 2024, several key…
Information Leaders’ Guide to Selecting Imaging Technology: Leveraging TWAIN Standards
As an Information Leader, selecting the right imaging technology for your organization is a critical…
Wrestling with the Paper Mountain: A Real-World Information Challenge
Discovering What We Actually Have At The Salvation Army Australia, we're facing what I call…
From Passive Collection to Process Integrity: How Information Management Has Changed
The Early Days: When We Just Collected Everything When I first joined the information management…
Powering Information: Shell’s Approach for the Future of IM
At Shell, we recently held an IM business strategy workshop that brought together IM business…
Why Information Management Practitioners Should Care about Document Capture Standards
As an advocate for advanced imaging technologies and standards, I'm often asked why information management…