AI & Automation Trends: 2024 Insights & 2025 Outlook

As we reflect on the transformative developments in AI and automation throughout 2024, several key trends have emerged that are shaping the future of information management. During a recent webinar, AIIM Florida Chapter Chairman Craig Laue and I discussed the top industry news and research of the year and what they mean for the future of the industry. Based on that discussion, here’s what we’ve learned and what we can expect in 2025.